How To Order
Order online 24 hours a day, 7 days a week: To purchase an item click on the item you're interested in, select the options (e.g. design, style, color, size, etc.) and press the "Order" button. Quantities may be changed on the shopping basket page. If you have any questions regarding your order please e-mail us at firstname.lastname@example.org
Shipping & Handling
Our shipping and delivery days are Monday through Friday, excluding holidays. Standard orders will be shipped via USPS within 3-5 business days from when you place your order and should arrive within 5-10 business days anywhere in the US. Rates are based on the weight of order and are calculated at checkout.
All sales final. Items are sold as is and are not eligible for return or compensation. Authorized returns only due to damages/ defects or shipping errors within 10 days.
Please contact us via e-mail before returning your merchandise. Be sure to include your order #, name, address. phone number and the item you want to return and mail it to:
500 Nepperhan Ave 2nd Fl
Yonkers NY 10701
For your protection, we recommend that you return all items through a traceable carrier such as USPS (request delivery confirmation), UPS or FedEx. Positively Organic is not responsible for items lost or damaged in transit. Credit will be issued when the item has been returned and will be applied to the credit card used at time of purchase.
If your package arrives damaged, please contact us immediately and make sure to keep all packaging materials.
We would love to hear from you with any comments, questions or suggestions you may have regarding our products, our website or our company. Please send an e-mail.